Q1. Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
Sample needs 3-5 days, mass production time needs more than 3-4 weeks for order quantity.
Q3. Do you have any MOQ limit for LED light order?
Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. Is it OK to print my logo on LED light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6. How to deal with the faulty goods?
Our products are produced in a strict quality control system with a defective rate less than 0.2%. During the guarantee period, we will send new lights with new orders for small quantities. For defective batch products, we will repair or discuss solutions including recall according to the real situation.
