💡 Important Notice
1. Install solar products in a place exposed to direct sunlight. Please turn on the light first and point the solar panel at 45° to the sun to charge the solar product.
2. Install in an outdoor location away from other light sources (such as street lights). Other light sources that are too bright may cause the product to fail to turn on automatically at night.
3. Please do not disassemble the product without permission! Do not replace the battery!
4. The duration of light depends on the solar product’s sunlight level, geographical location, weather conditions and daytime.
Switch usage instructions: Cover the solar panel and press and hold the switch for 5 seconds. Please note that when the light is "off", it will not continue to charge!
⭐ 5-Star Comments
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1. What is the waterproof rating of the lights? Can they be used outdoors in rainy conditions?
Our string lights are rated IP65, meaning they are fully dustproof and protected against low-pressure water jets. They are suitable for outdoor use in rain, snow, and other harsh weather conditions.
2. Do you offer customization services?
Yes, we support custom lengths, bulb colors, wire colors, logo printing, etc. Contact us for customized solutions.
3. How do you control the quality?
We will make sample before mass production, and after sample approved, we will begin mass production. The QC department will do 100% inspection in production, then carry out spot check before packing.
4. How to ship?
For sample, we will ship by express(DHL, Fedex, TNT...). For bulk order, we can ship by sea or by train door to door (DDP). If you have your shipping forwarder, we also can use yours.
5. What is the warranty policy if the product gets damaged?
We offer a 2-year warranty. In case of quality issues, please provide your order number and photos, and we will repair or replace the product for free.
6. What support can you provide if I have questions about installation or operation?
We provide every customer with a detailed English e-manual, links to installation videos, and a professional after-sales technical support team.